Comments and letter extracts from my patients and colleagues:
From a GP:Thanks for seeing my son and treating his eczema. It is so much better; I can’t thank you enough. It was starting to upset him and make him very fed-up, as it had been going on for so long. Nothing I said made any difference (typical mother!) but he is much happier with his skin now.
From another medical professional:Thank you for your advice and the help you have given me with my patients. You are the only dermatologist I refer anyone to because I know you really care for them and give them an honest opinion.
From a mother:In December 2016, accompanied by my daughter, I had a consultation with you regarding the distressing skin disorder psoriasis. I am writing to thank you for listening patiently to my concerns. Your unhurried explanation of various options of treatment was helpful and much appreciated. The (treatment suggested) relieved the intense irritation thus saving my sanity.
From a relieved patientMy grateful thanks for your help in solving my ghastly skin problem which caused me so much concern during the last few months. I have now benefited from the prescriptions you prescribed and I’m feeling happy and well again.
From a cancer patientThank you for spotting my cancer so early.
From a very happy mum:You have changed (M)’s life with what you prescribed – she has so much more confidence now and wanted to say thank you!
From a grateful patient:I would like to express my sincere gratitude to you and your wonderful team regarding my recent visit to Princess Margaret Hospital yesterday where I feel the care given went above and beyond by yourself and all your team. The speed and efficiency in which things were dealt with was astounding. Your consultation was clear and informative, your helpful and friendly staff during my biopsy (and at short notice) were lovely, right through to your brilliant secretary Kelly, for going that extra mile today at my request ensuring my notes were written and sent to my GP. I would highly recommend you and your team and would not hesitate to visit again should the need arise.
A patient who loves seeing me:Where would we be without the superb Dr Palmer? One of the loveliest medical people we have had the pleasure to meet. He was so caring to (A) last week when he had his procedure on his face. He has THE most calming personality. As usual (A) and I floated out of Princess Margaret Hospital that afternoon we felt so chilled!
A patient who never wants to see me again:The improvement overall is amazing, and the most important thing is the worry is gone! Thank you so much. I rather hope not to see you in future, but should it ever be necessary I shall look forward to meeting you once more!
A patient being treated for mole removal:Thank you for arranging the mole removal package and surgery. I am so pleased with the results and did not realise how much the moles had reduced my confidence.
A relieved family:He had been all nervous about the biopsy when I spoke to him before and I asked how it went and apparently you are AWESOME!!
A happy wife:I wanted to thank you very much for taking such kind care of (A). His skin is amazing now – thanks to you!! And he feels so much better about himself.
A happy mum:Thank you so much for your time and expert advice during my consultation. May I also take this opportunity of offering my grateful thanks for the considerable effort you made to help my son with his problem.
A delighted mother:My son had been suffering from acute eczema over the last few years and seemingly, no advice or treatment had any effect on his condition, which continued to worsen. You took your time and listened to him and suggested three ways to proceed. You then kindly went on to say there were other remedies as well, but you would not recommend some of them. Following the consultation, he was very encouraged with your approach and suggestions made by you, so we followed your advice. The transformation has been remarkable! His skin has cleared up and is almost back to normal. The incessant scratching has ceased, the ‘snowstorm’ has all but disappeared. Most important, his attitude and well-being has changed beyond belief. So we just wanted to say “thank you”. Not only for the positive end result, but for listening and for making a young man feel that you were taking him seriously.
From a GP:Thank you so much for all your help over the past six months. Your advice and care has proved invaluable.
From a busy student:Thank you very much for seeing me at such short notice in the middle of my exam period. It was wonderful to have the reassurance so quickly, especially then.
From a surgery patientFor your kindness and patience and “very neat stitching”. Many thanks for all your help.
From a GP:Thank you so much for your recent help with (R). He is so much better! Many many thanks again -we really appreciate it.
From two members of the same family:Thank you so much for your time and expert advice during my consultation. May I also take this opportunity of offering my grateful thanks for the considerable effort you made to help my son with his problem.
From a recovering patient:Having visited you over the past few months with my hand problem I would like to thank you. Patience, caring and medication have certainly helped the problem. My sincere appreciation for your continued help.
When I healed the afflicted:Sincere thanks for your recent kind care and treatment of my eczema. I am so relieved to be delivered of the affliction!, and hope the cure lasts. Just to be delivered of that dreadful itching, bleeding, and weeping unsightly scabs seems miraculous. Such relief. Now I can go to my son’s wedding and not have to be shrouded from head to foot to disguise it all.
From an evening visitor:It had been a busy evening clinic and you allowed me plenty of time to ask questions which came to my mind.
From a loyal fan:Super wonderful as always.
From a thankful patientThe kindness and Professional Care shown was definitely above and beyond the call of duty.
From a nervous patient:Dr Roy Palmer and his nurse attended and my treatment was superb, thanks. Sometimes these times can be very stressful, you’ve made me feel very reassured.
Not everyone wants to see me again:My sincere thanks and appreciation for the prompt and excellent work that you carried out for the excision of my melanoma. I trust all is now well on the way to full recovery, and in the nicest kind of way, I hope that neither my wife nor myself will be required to visit you again.
From a GP:Thank you for your kindness in treating our son. He is working so well and so confident this summer, it is such a pleasure to see, and all due to your clever advice and treatment.
Its alive! ... And now it desires teeth:Thank you for your advice and expertise over the past four years plus your pleasant manner in discussions with my wife and myself. My family cannot notice any marks on my forehead and temples due to your surgery. I visited our dentist a few days ago and she was so impressed that she asked for your name and hospital.
Patient consultation:Thank you for a most useful and comprehensive consultation.
From a GP:Just a quick note to say thank you again for seeing my father and for all your care and advice.
From a long term patient:Thank you for your advice and expertise over the past four years plus your pleasant manner in discussions with my wife and myself. My family cannot notice any marks on my forehead and temples due to your surgery. I visited our dentist a few days ago and she was so impressed that she asked for your name and hospital.
From my web designer:If Roy’s approach to medicine is the same as his approach to business, you’ll be fine. He’s organised, decisive, gave me great content, patient, paid promptly and was a pleasure to deal with. I’ve made a lot of websites over the years, and I have never seen such affectionate and personally felt testimonials towards an individual. I enjoyed making this page.
"- Dr Roy Palmer , MBBS MA MRCP PhDI would like to say thank you to everyone who has sent me nice comments and letters over the years. Thank you for being my patients, and thank you for the nice things you say."